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Fares & Booking

Why A Refundable Fare Costs So Much More

The gap between a refundable and a non-refundable ticket is not an administration charge but the price of an option the airline has sold you.

Smiling woman on phone in South Terminal of Gatwick Airport, Horley, enjoying her travel experience.
Photograph by Holiday Extras via Pexels
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A flexible ticket on the same aircraft, in the same seat, can cost several times the restricted one. The difference is not padding, and understanding what it buys makes it easier to judge.

The seat is not what changes

Both passengers travel identically. What differs is who carries the risk that the seat goes out empty, and on a refundable fare that risk sits with the airline.

A restricted ticket transfers the risk to the traveller. Once bought, the money is committed whether or not the trip happens, so the airline can count the seat as sold.

Everything in the price gap follows from that transfer. The flexible passenger has bought the right to change their mind, and rights of that kind have a value.

Late cancellations are expensive to absorb

A seat released a fortnight before departure can usually be resold, if not at the same price. A seat released the night before very often cannot.

Because refundable fares tend to be cancelled late, the airline prices them as though resale will fail. The premium covers the seats it expects to fly empty.

This is why flexibility on a route with plenty of last-minute demand costs less than the same flexibility on a leisure route that nobody books at short notice.

Who the fare is designed for

Business travel is the anchor market. Meetings move, and a traveller who cannot commit to a specific return will pay to avoid buying the trip twice.

Restricting the cheap fare is also how the airline keeps those two markets apart. Without the restriction, the passenger willing to pay more would simply pay less.

What it means on a two-night break

Short leisure trips are mostly the wrong shape for flexibility. The dates are chosen around leave and are not going to move, so the option being sold has little value.

Where a short trip does carry real uncertainty, it usually concerns whether the trip happens at all rather than which flight it uses. That is a different exposure.

Comparing the flexibility premium against the whole cost of losing the weekend, accommodation included, is the useful test. Sometimes the number is small; often it is a large share of the trip.

Semi-flexible fares sit in between

Many airlines sell a middle tier that permits a date change for a fee plus any fare difference, without allowing a refund. That covers the common case at a fraction of the cost.

The trap is the fare difference, which is uncapped. Moving to a date that is selling well can cost more than the original ticket, whatever the change fee says.

Questions readers ask

Is one ticket really safer than two?

Generally yes. A single booking usually obliges the carrier to reroute you after a missed connection; separate bookings typically do not. Check the conditions.

How long should a connection be?

Long enough that a modest delay does not break it, and on a route where a later onward service exists. The number of alternatives matters more than the minutes.

Fares & Bookingfaresroutingtimingrisk
Chiara Bonetti
Contributing writer, Fly Before Friday

Chiara writes 48-hour itineraries and refuses to put more than four things in one.

Also by Chiara Bonetti